Mint Equity wins Best Regional Office at the Better Business Awards 2017
Central Coast mortgage broker, Mint Equity taken out the award for Best Regional office at the 2017 Better Business Awards.
This award recognizes the individual office in a regional location that has most effective driven business growth over the previous 12 months.
Mint Equity has increased their Residential Loan Book by 339% from FY15 to FY16. This was due to a 239% increase of residential home loans for the same period. Director Leigh Peteh said “We’ve done this purely by increasing the number of repeat business and referrals and not by the acquisition of additional brokers, purchasing an existing book or big budget marketing. Our clients love what we’re doing and they keep coming back for more. It’s a good feeling and a great achievement.”
Now in its fourth year, the Better Business Awards is the mortgage and finance industry’s leading program for state-based performance – focused on mortgage brokers and the lenders and service providers that support them.
The awards, which honour the state’s best brokers, aggregator BDMs, lender BDMs, loan administrators and those running community engagement programs, were held last night at the Hyatt Regency in Darling Harbour.
Mint Equity recently celebrated their win at the Connective Excellence Awards for Best Marketing NSW. Their nomination for the Better Business Awards was based on Mint Equity establishing their footprint on the Central Coast as a trusted mortgage broker.
Now a multi-award winning Central Coast mortgage broker, Director Zac Peteh said they would not rest on their laurels. “FY16 saw the development of our client experience program. Building the loan book to a larger size has prompted the need for a structured program that ensures our clients feel special and well looked after. We’ve implemented client information strategies including regular ‘how to’ and ‘FAQ’ guides, targeted newsletters, post-settlement communications and reviews and gifts.”
The experience program will expand throughout FY17 with the appointment of Director, Leigh Peteh as the Customer Experience Manager in March 2017.
Directors Zac and Leigh Peteh are delighted their family owned business is standing out from the crowd and receiving recognition.